What are digital business processes?

If you can't explain it simply, you haven't understood it well enough. A. Einstein

Digital processes are automated procedures that are supported by technology and are largely determined by software-controlled data exchange . The aim is to make business processes more efficient and reduce the workload.

Essentially, it is about capturing, processing and storing information digitally. The switch from manual to digital processes has become increasingly important in recent years in order to make companies more productive with optimized workflows . Digital processes offer a good lever for this, especially for small and medium-sized enterprises (SMEs).

Unlike traditional paper processes, digital processes are completely electronic, which brings two key advantages : They deliver predictable and analyzable results - which helps companies make informed decisions and improve their performance.

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We regularly write more about intelligently automated, digital business processes in our blog with helpful CXO knowledge. Feel free to read it!

And what is an automated process?

" Automated process " refers specifically to business processes that have been automated in whole or in part, that is, they have been designed to run without human intervention.

Automation is part of digital transformation, but not all digital processes are automated.

Often the terms "digital processes" and "automated processes" are used interchangeably, especially when talking about improving operations through technology. However, "digital processes" is the more general term and is therefore also what we use.

What can intelligent process optimization for digital business processes look like?

Let's take the complex process of contract review as an example: good results require clean work with appropriate specialist knowledge and an efficient approach.

A manual contract comparison is often a time-consuming and error-prone process that also requires accompanying documentation.

✅ Intelligent optimization of the workflow with a digital process can provide decisive support here.

This is what the digital process can look like:

  • The contracts to be compared are recorded digitally and checked immediately . This means that previously defined standards, such as legally required information, are analyzed.
  • At the same time, the contracts are compared in terms of content . Any deviations or problematic clauses are automatically marked so that any need for adjustments becomes immediately apparent.
  • In addition, suitable alternatives for the adjustment needs are suggested immediately, so that the revision can be carried out very efficiently.
  • The process is documented and prioritized lists of questions are compiled to support further coordination . This provides efficient support for the entire process from start to finish.

The advantages are obvious: time and focus are freed up for personal advice , while the digital process with data protection-compliant AI support ensures that no detail is overlooked.
This saves the company valuable time, minimizes risks and offers its customers more precise advice.

Process Contract Review & more

The automated review of contracts can also be applied to other comparison processes. This means that documents such as offers, delivery notes or order confirmations can also be integrated cleanly and efficiently into a digital business process . This makes document review not only faster, but also more reliable and convenient.

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You can find further use cases and important information on the security of digital business processes in the following links

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